I called and spoke with a Betty. I asked her what date and time could I come see my grandmother. Betty placed me on hold for three minutes then returned to the phone stating, she would let my grandmother's son know what time my grandmother's body would be ready for viewing and he would let the family know. I explained to her that I was my own entity and I may not receive the message from him. I never received the message and missed the opportunity to look over my grandmother before she officially went out for viewing. Betty choose to be unprofessional by releasing the time to view my grandmother's body (at the mortuary) to certain family members. I was treated very poorly by Betty. Her tone of voice had irritation to it and she unlawfully refused me a service she provided.

I have nothing but kind words to say for the Estelle Wilson Mortuary. Betty and her staff were very professional, compationate, and loving towards my family during our time of bereavement. I thank God for Betty and her staff, for they were there and brought my family and I through our time of sorrow.

My family and I used Estelle J Wilson Funeral Home services for my sister's cremation. Mrs. Betty was professional, compassionate, and kind from first contact to completion of services. She handled everything with the sensitivity needed during emotionally difficult times. She showed respect and care throughout the experience. I would recommend Estelle Wilson Funeral Home to anyone in need of their services.