Let me first say that the owner, Malcom Gibson is one of the most accommodating and empathetic people I know. I’ve known Malcom for a while and this review is not a representation of that. Malcom gave my mom a piece of knowledge that helped us out with our burial plot. He didn’t have to, but he did. This is the above and beyond service that keeps businesses in service…..knowing that it is your job, but actually doing it. My sister passed away suddenly. There was no doubt who would take care of her remains. We feel as though we can trust PFS, especially in a time when funeral homes are doing all kinds of things with corpses. Malcom has built a great staff but there are a few areas that need to be addressed. Compassion and how customers are treated is the main thing. Especially at a time where people are grieving a loved one. Emotions are high and a higher level of care should be implemented with families. We had a few issues, but ultimately I think people have a lot on their plate. We all are just trying to make it to the next day and most of the time you just have to call people on things, but respect is non negotiable. Once a problem is brought to your attention, the important thing is that it is handled, this applies personally and professionally. PFS were attentive and handled services for my sister in a way that she would have been happy with. We had a few rocky moments, but we will continue to use PFS for needs and for referrals.

I would like to thank everyone at professional funeral home you guys done an excellent job with my mother Lynette jackson. I would like to personally think Miss Raven for helping me and my sister, Monique Lee in our time of grieving. We truly appreciate you guys and we will let everyone know.. how are you guys handle? Our family members with such love and patience….💜 I truly think you

We chose Professional Funeral Services to handle my grandfather's funeral service and the service was phenomenal this time around. Everything was taken care of with grace and professionalism. Keimond helped us with the arrangements, and he is the best 10/10. The staff at the service served very diligently and professionally as well. My grandfather looked amazing and everything went without a hitch. Thanks for being there every step of the way with the family it didn't go unnoticed.