They were respectable and allowed me time to process. Due to my personal chosen timing, They had the abilities to make the funeral Available for people out of town online. I was able to relay what the person wanted for their funeral as They wanted their child to feel loved and show how many people loved them. And They allowed us to express it that way.

As my husband and I finally got around to making prearrangements for our funerals, we toured several funeral homes in the area. For us, choosing Penwell-Gabel in Olathe was an easy decision. Their crematory is on site. Their building is bright, modern and comfortable - the type of environment we believe will make our family most comfortable when the time comes. Heather, in particular, was wonderful to work with. She seemed genuinely interested in crafting plans to satisfy what is most important to us; she was very clear in outlining associated costs; and she made the process of finalizing the arrangements very easy. It was certainly a low-pressure sales experience, which we greatly appreciated. It's a huge relief to us now to have these plans already in place!

I had a client family seeking to pre-fund their memorial services and were specifically looking for a family-owned funeral home with their own crematory. I arranged tours at various locations in Kansas City that met their criteria. Upon meeting Heather at Penwell-Gabel, we were immediately impressed by her kindness, knowledge, transparency, and professionalism. Her demeanor and thorough explanations made the decision easy for my clients. Heather's attention to detail and ability to make the end-of-life planning process as smooth as possible truly stood out. With over 20 years in the funeral industry, I can confidently say that Heather embodies the qualities I value for the families I serve. I highly recommend Heather at Penwell-Gabel.