Jessica Lambert and the whole McGann team involved with our recent funeral on Thursday, March 4. Thanks again for all you did to make my Dad’s celebration so memorable. He would be super proud!! Working with someone like you (17 years experience), who is so passionate about your job and helping families at a most difficult time, has been an amazing experience. Your (and your firms’) reputation for more intimate, hands on/high touch funeral services were on display immediately when two catholic parish funeral coordinators recommended you so highly. You were truly a trusted advisor and made what had the makings of a family disaster (very short timeline for service and lots of family emotions on type of service) turn out to be an amazing experience/celebration of my Dad’s life. Your attention to detail, super clear and timely communications and sensitivity were priceless when there was so much pressure & anxiety (&grief) being dealt with. Every detail we planned for was clearly communicated and executed without a hitch. Having someone like you who knows the Catholic faith and funeral protocols can’t be underestimated. My sources tell me your pricing was competitive even with “higher touch/personal services” factored in. I give my highest recommendation to anyone considering funeral services in the South Bend area to consider McGann & Jessica for all your funeral needs.

A parent was cremated here. The man who answers the phone was rather cold in reference to my questions and also seemed defensive regarding cost of getting a death certificate for my Mother. Definitely felt like I was bothering him. Eventually he just referred me to the county where I found the certificates are cheaper. I hope he was more compassionate with my family when they were handling the cremation. I would not pick this funeral home for any of my family needs.