I was at Chapel of the Flowers the beginning of July for a service of a dear family member. Its sad to say that one miserable employee can affect the entire environment vibe and disrupt grieving and thats exactly what the employee by the name of NATURE did for me and after speaking to a few others within days of the service, it seems it wasnt just me that noticed her grumpy attitude, she definitely did not need to be working that day because from the very beginning of the service I noticed she wasn't very friendly, NATURE couldn't even respond to a thank you with a fake smile when I thanked her as I left the chapel. People pay thousands for a service and I would hope that good customer service would come with it, obviously not that day for NATURE. I have been to Chapel of the Flowers for a few services and unfortunately as long as I know this miserable person NATURE is employed there, I will not be referring anyone as I have in the past. Please do better NATURE.

They did not provide the 21 Gun Salute for my father who's a Vietnam veteran after we had a verbal contract. So much for honoring our Veterans and there family's. They didn't even notify us that they made a mistake and booked two military families and same time and Anthony said they had to prioritize, so my dad and our family was not a priority. They are quick to take your money and not follow through on families wishes for the dead.

My experience at Chapel of Flowers was well beyond what I was expecting. Doug was very helpful and timely in regards to a cremation. Thank you for making this painful process so easy and stress free. I would definitely recommend Chapel of Flowers to anyone needing this type of service. Everyone here was very kind and compassionate.