I can't thank Chris enough and the team from First Call for the exceptional handling of my late husband's remains. What we got was a very personalized service. There was no upsell of any kind . The simplicity of the cremation with viewing services made the whole process of sending off a love one more comforting. I would highly recommend them. Paperwork and customer service post cremation is great! Thank you again Chris and Chris(First Call for) for doing a great job!

I am sad to have to rate this place so low, but I am just so saddened by the disconnected and cold process that we experienced working with this business. Maybe it’s different for those who live in Washington and can be there in person, but living across the country proved to be a huge negative. Unfortunately, we live in a world that has become so detached and disconnected from human connection and true care. I only spoke to the funeral intern once or twice; after that, all the correspondence concerning my brother’s cremation was done via email! What makes me the most distraught is I thought we would receive a call when my brother’s body was going to be cremated—or certainly right after, to let us know it was done. We were expecting to wait 3 weeks as we were told that my brother was “in the cremation queue.” Well, it wasn’t weeks, and we didn’t get a call; what we got was an email THREE days AFTER his cremated remains were mailed to his mother, giving her the USPS tracking # and reminding her that she will have to sign for the package when it arrives at her doorstep! It really does not get any more impersonal and cold that! I know this business has stellar ratings, but our experience with human life was anything but and I would NOT recommend this place for people who live far away and cannot be there to take care of final disposition of their loved one’s body. 🥺😭

My parents were members for decades. People's Memorial helped so much when my father passed away that my husband and I joined. More recently they were again a huge help when my mother passed. Both times they picked up my parents' bodies very respectfully. The office staff also talked me through everything and assisted with paperwork. I also like that they do so much advocacy and education work. I highly recommend joining!