This establishment misplaced sentimental articles of jewelry that my mother was adorned in for her funeral service. I was given the run around when trying to get the crematorium’s contact information in an attempt to retrieve the items before it was too late. I was advised by the crematory that the items would have been removed before she arrived there. In the midst of grieving a tremendous loss, personal items were not treated with value by the funeral home because they were considered “costume jewelry.” Nevertheless, they belonged to my mother and were pieces she favored. My family has a level of familiarity with Robinson, so much so that this was the fourth funeral we have used them for. Under the circumstances, one would think that it would not have been asking too much to verify what our wishes were regarding the jewelry. In the past that has been the case. This time the ball was dropped. Robinson did nothing to rectify the situation. He has been rude and nasty in every encounter since. Nothing like the caring, empathetic person he portrayed himself as during the process. He is indeed a wolf in sheep’s clothing.

I want to thank Robinson Funeral Home for all of their guidance and compassion during a very difficult time for my daughter and myself. They were very professional, caring and patient with us. Mr. Robinson was wonderful, his voice was warm and calming and helped guide us through a complicated time. His staff treated my family with dignity. Thanks Again, The Lazar Family

Overall this funeral home was amazing but the experience was torture. I had to bury my MOTHER. We the family begged these people to keep my mother casket open during her funeral service and they never did. We couldn’t even properly grieve or accept the terms of what happened because of that. We were pissed during the entire service. That hunts my spirit everyday. That decision is up to the God Damx Family not y’all’s personal opinion. So if you want to properly grieve your loved one. This is not the funeral home to choose. Caskets are closed during funeral service.