My mother recently passed away. We had done some pre-planning with Reese which was painless and everything we asked for went off without a problem. We asked for a person that could say a few words at my mom’s funeral and the person they recommended did an incredible job. Everything was great but there were a few items that made end a little rough. They have a 3rd party DNA product that they offer but they don’t seem to fully understand it. For some things we paid the funeral home but for the person who spoke we had to reach out and pay her directly. It would be much easier to pay the funeral home and let them pay everyone. The state of Florida had an issue with providing death certificates. We still don’t have a death certificate and I have to call and get status every week. I feel like I’m irritating them but you can’t do anything without them. I’ve called the state but they won’t release status since the funeral home submitted the request.

I WOULD NOT RECOMMEND THIS FUNERAL HOME TO ANYONE..WHEN YOU LOSE SOMEONE YOU LOVED SO MUCH ITS VERY HARD TO DEAL WITH MISTAKES. ALOT OF MISTAKES MADE BEFORE THE VISITATION AND THEN THE DAY OF MY HUSBAND LOOKED TERRIBLE. AFTER GIVING A PICTURE OF HIM HAIR WAS PARTED ON THE WRONG SIDE, WAS NOT SHAVED CORRECTLY. THE FROSTING ON THE CAKE WAS WHEN THEY CALLED AND SAID I COULD PICKUP MY HUSBAND AND WHEN I GOT THERE THEY HANDED ME A BLACK BOX. ASKED WHY HE WAS NOT IN THE URN THAT I PAID FOR. I WAS TOLD THE URN WAS NOT THERE YET AND I WOULD HAVE TO COME BACK. I LEFT TWO MESSAGES FOR A CALL BACK AND NEVER RECEIVED A CALL. I DID FINALLY BRING MY HUSBAND HOME. JUST TO MUCH CONFUSION WHEN YOUR HAVE LOST THE LOVE OF YOUR LIFE.

Had to use Reese Funeral Home because my father had some prearrangements. My brother died 6 months before and I payed $1k for a cremation and a simple urn at Taylor Cremation. You can't imagine how pissed off I was when Reese Funeral Home tried to charge me over $5k for the exact same. I think it's disgusting that Reese Funeral Home would use predatory tactics on bereaved folks. After some heated ranting over the phone they knocked about $2k off, but it was still 3 times what it coast at Taylor for the exact same thing. I would never use Reese Funeral Home again and I suggest you don't either.