I have to say i was recently there to veiw a very close friend an i have to just say it was so unprofessional my friends arm were up like a zombie an it was just hard because it the last image the family an friends will have i truly hope in the act of fair ness they at the very least gave the family some money back because of that flaw any selfrespecting funeral home could have easily fixed that issue .again it would be only fair they do something to make up for that horrile way he has to be remembered by family and friend .i Wouldnt use them to handle my dogs funeral so sad ...