I work at a long term care facility and we had a very small petite so very sweet lady pass. Maple sent a man out to pick up the deceased and I was SHOCKED AND MORTIFIED how aggressive and RUDE this man was. Ignored the staff wouldn’t speak back at all, finally muttered what funeral home he was with. Picked up this very small woman and tossed her body around as if she was a larger person. Kept shaking his head, slamming doors, pulling the trolly behind him with one hand bumping this woman into every wall and door way. He then turned around and picked up the trolly and slammed it down to readjust the wheels all while this sweet woman’s body is shifting around on the trolly. If this is how they treat the deceased in public it makes me sick to think how they are behind closed doors.

My family made pre-arrangements for my grandma's funeral five years ago. When we called to share the news of her passing, we were treated with respect and kindness. When we confirmed arrangements as a family, all of our requests were met with compassion. The team was professional and polite and did a wonderful job in making our grandma's funeral service memorable and a beautiful tribute to her life. I would highly recommend The Maple Funeral Home.

If I could give them negative stars I would. They are absolutely horrible people who have no compassion. Not once did I hear "I'm sorry for your loss." They tried to charge us $3000 to cremate my mother. No service or anything else, just cremation. A family friend had called around and said that the average was around $1500. When I questioned the price, she said that that was their package. My brother and I wanted some time to talk alone and she kept coming back into the room wanting to know what the problem was. Then he came into the room and yelled "WHATS THE PROBLEM?" When we said that it was a high price he said that he has overhead and that he just had to get his furnace fixed and that it cost him $15,000. Then he asked what we wanted to pay. We said we thought it was around $1500. He said FINE but you have to give me cash right now. We left to make other arrangements with someone else and ended up spending $1000 less than what they wanted. I had to pay them the $425 removal fee, but I wasn't going to fund their lifestyle. It was very unprofessional when the other funeral home came to pick up my mom and she had to be wheeled past their bass boat that was in the garage. HORRIBLE HORRIBLE PEOPLE AND HORRIBLE HORRIBLE EXPERIENCE!!