Recently my husband & I were at your facility for a visitation. Masks were required, but other than that, you completely dropped the ball. We were there early so perhaps 25 people had gathered. There was no social distancing, no dots or arrows on floor, & basically no staff was around to direct traffic or advise where to go. It seemed that even the family was not given direction as to where to stand & when to begin receiving visitors. The large room was packed to the gills with chairs with no chance of distancing if a large group was there. Our friends came about 1/2 hr later & said probably over 150 people there & absolutely same scenario. You must do better!! Unless & until you do, we will not be returning & I will recommend to others to do the same. You’ve had mths to figure this out. Totally inexcusable!!

When our Mother passed away early this year it was a very difficult time for us. Tyler Schaefer was so kind & professional as he guided us through everything we needed to know. From transporting our Mother from Minneapolis to setting up the viewing & services , to arranging the committal service. (Which was at a later date.) Through all of our phone calls & questions, he remained so pleasant & helpful. We never felt rushed & Tyler took the time to explain everything. Dean Cataldo & Brian Cataldo were so compassionate & helpful throughout the services. They handled all with such sensitivity. They so helped us get through a very tough time. Our family has used Major Erickson for all our family needs throughout many, many years. We definitely would recommend them if one is in need of these services!

Owners and staff are absolutely the best!! They make a difficult time so easy on families.