They treated you with sympathy and dignity. Not phonying over you. They showed you options and let you make your choice. They went out of their way to accommodate your thoughts, wishes.

am immensely grateful to the entire team at Kays-Ponger for their exceptional professionalism and kindness during a difficult time. When my brother passed away at home, I was at a loss for what to do. Kays-Ponger made the entire cremation arrangement process seamless, their communication was peerless, and their staff proved to be both knowledgeable and friendly. In the midst of a stressful situation, their compassionate service provided much-needed support and comfort. Thank you, Kays-Ponger, for handling everything with such care and understanding.

My daughter is a funeral director in NY. Never having experienced having to make arrangements from this side of the table, we both agreed that the service provided by Glenn and the staff was personal, thoughtful and offered no pressure at all. Even the Celebrant Dee was first class, eloquent and caring I'm happy my mother was in such good hands. The whole experienced was a lot easier to deal with. Will recommend every time. Thank you Glenn, Dee and staff, forever grateful