My husbands grandfather recently passed away and the family decided to use this funeral home. The makeup they use... horrendous. They did not ask for a picture of my grandfather to make the makeup more realistic for him. Very devastating to see. We asked them to part his hair a different way for the next day and remove some makeup, both they ignored. They did not post the obituary online until two days into the wake. That is unacceptable. My sister in law tried to have something embroidered in the casket two days before the wake, and the guy could care less. He literally told her that he's busy and to just call back. That it's not good timing for him. Um excuse me, this is our family member and it's disgusting that a funeral home has the audacity to speak to someone like that in mourning. Needless to say they did embroider it but it was a hassle and took multiple calls to complete. I do not recommend.