John, and the staff here made planning and facilitating the funeral for my father in law simple and as pleasant as possible considering the circumstances. John went the extra mile and helped us with VA related services and even presented my wife with a traditionally folded flag at the end of the service. The facility was by far the nicest and most modern funeral home I'd ever seen and I've probably attended over 2 dozen funerals in my life. Highly recommended A+

Covell took wonderful care of my father when he passed, from start to finish. The people who came to collect him were very respectful, supportive and friendly. They did not rush the process. When we were ready the men placed my dad in a beautiful bag for transport (I was not expecting anything so lovely!) Upon meeting with Covell to discuss arrangements, our needs came first. We were given options but not pressured in any way whatsoever. The paperwork was easy as was the pick up of my father's ashes. And the best part of our entire experience: when my dad passed he did not look like himself and we were left with the image of the physical changes in his last hours. We opted for a viewing for one last goodbye before cremation. It was the best decision we could have made. He looked BEAUTIFUL, almost alive, like he was peacefully sleeping. My dad used to lay next to my mom with his hands crossed over his belly and joke that he was "practicing" and it made us smile to see him positioned the exact same way, appearing to nap like old times. I don't know who did that magic to him, but THANK YOU. Our last memories of being with my dad were made special by this amazing team!

We did not have a funeral home picked out . I read the reviews . I am happy to say everything went smooth. No issues at all. I knew what my mom was expecting for her funeral wishes , Karen helped our family very much . Receptionist was so pleasant and helpful as well . I am not from Traverse City so being from out of town making a choice like this is difficult and you really only have reviews to help with the decision. If you are in the same position I was you will be able to put your trust and have all the confidence you need to let them help you through this difficult time . My mom looked great for her next adventure. I miss her . Having the confidence knowing this is last gift of love is a blessing.