Office staff is nice but carry no weight with making things happen. The individual that sold the plots to us walks around like the dead no action. We have had flowers taken, told to limit our flowers to the requirements done that, and they still have no control over their landscaping people. They still pulled up newly bought flowers. They drove over the plot and ran their tires into our burial ground of our beloved’ grandchild with no respect for the dead even though they had tons of room to ride the tractor due to the unused plots that are still for sale. My granddaughter 11, was with me while we were there visiting my granddaughter 11 who passed. The workers stood there staring at us and gave my granddaughter the middle finger . These are the type of people they employ the last landscape guy told me “people take flowers because these people are dead and don’t need them” uneducated individuals who don’t know that these plots are real estate and taking something off someone’s property is theft and illegal. We are not the only people who complain and have had to endure the harassment of these people. So many other people love ones are being disregarded by the office and the lawns people. Don’t buy here because once you buy it’s yours and no refund, you will have to sell your plot. Update: Saturday June the 8th 2024 just bought $70 dollars worth of flowers on Friday June 7th, 2024. I went into the office showed them what I bought these asked specifically if they meet the requirements was told yes. They took a picture to make sure everyone knows not to pick them up. Literally, the next day. They came to put dirt down and took my flowers didn’t even notified me or give them back.. just got rid of them. I am so upset with the management of this company. What is going on with this place.. this is an on going mess we spent thousands of dollars and this is how they treat people. Update :June 9th flowers were placed back at the burial site but not the flowers I paid for, as you can see the red and yellow are the ones they placed but my original flowers are gone. I’m thankful but does that fix the problem that the lawns people don’t have proper management making sure that this doesn’t happened again as it has been happening to others.

I was visiting my daughter today and I noticed your staff working very hard. I felt I had to talk to one who was passing by me. I told him how much I appreciate that you and the rest of the grounds keepers keep the cemetery looking so well. I believe his name was Noel, he told me that he and the rest of the staff (Antonio, Medardo and Alex) appreciate the support they get from the public. They don’t get to hear it all the time. I have other family members buried at other cemeteries and none of them look as good as the way Capital Parks keeps up the cemetery. I have already purchased my plots for my wife and myself to be buried next to my daughter, and I would highly recommend others do the same. While you are going through a tragic time, it is nice to know that staff at capital parks are very professional with the care of your deceased family members.

Cook-Walden/Capital Parks performed exceptional service for the processing and burial of my father. They are truly a professional organization that cares about families during this challenging time. Everything they said they were going to do, they did, and they did it when they said they would. Brandy, our Funeral Director, was exceptional and professional throughout the entire process. I cannot say enough good things about her. She made this a wonderful and memorable experience for me and my whole family. My family is still talking about what an excellent job she did. I highly recommend using this funeral home.