I’d like to express my deep appreciation for the outstanding assistance the team at Bergen Funeral Service provided in helping me return my mother’s ashes to her hometown in France. I had no idea of the complex, strict requirements imposed by the French government when I first attempted to ship the ashes - I was stymied. Fortunately, after continuing my research for a solution, I found Bergen. From my first email contact through the entire process, my experience with Santos and Jean-Paul at Bergen was excellent. They were very responsive, helpful, knowledgeable and caring. Most importantly, despite the challenges of shipping to my mother’s small hometown, they were able to ensure that the ashes arrived safely and promptly. Again, my thanks to the Bergen team. You are highly recommended.

Our family is incredibly grateful to the entire team at Bergen Funeral Service for their exceptional care and support during such a difficult time. They went above and beyond in every aspect, handling all the details with thoroughness, professionalism, and, most importantly, kindness. Their communication was excellent, ensuring we were informed and comforted throughout the process. JP, in particular, was wonderful—his compassion and dedication truly stood out. We couldn't have asked for a more caring and attentive team to guide us through this experience. Thank you to everyone at Bergen Funeral Service for your kindness and for making such a tough time a little easier for our family.

Bergen Funeral Services gave me an amazing service from phone call to in person interaction. They did an amazing job with grooming my grandmother I was very impressed of the amazing services that I received. I give Bergen a 10/10 customer service both locations NJ and Queens. Thank you for all you do!