Just picked up my mother's remains from this company. While I can say that everyone I spoke with was kind, the service level was deplorable. First, the cost was more than double what I was told when I selected their company. Granted, this was the information provided by the hospice, which was apparently out of date. That said, they only reduced the total by $100. I could've selected to have my mother moved to another facility but of course that would've cost a lot more money. They kind of have you held hostage when that occurs. Second, Their representative, Rick, was very inefficient. He never responded to my emails, and I would always have to call to determine what the status was. There was a delay in getting the death certificates signed off which they failed to follow up on. Additionally, Rick kept asking for information that I had already provided, utilizing the link, he sent me for their website., It has been a month since my mother passed, and I am finally picking up her remains. The death certificates have the wrong address, which could cause problems. Again, all of this is their mistakes. If your loved one has passed, I would recommend reading as many reviews as possible before reaching out to this company, so that you are aware of the process and their lack of competent service at a time of loss.

I cannot praise them enough. From start to finish, their professionalism, and attention to detail were outstanding. The staff at Aria are truly exceptional. They provided a warm and welcoming environment. They were always available to address any questions.

A sincere thank you to Able Rodriguez for his professional and caring assistance in administering my father’s funeral. I had the opportunity to talk with another funeral home before choosing Aria Cremation and Funeral Services and the experience could not have been more different. With Aria there was no hard sell for add-on services and pricing was transparent. Abel handled all the details including coordination with the church, national cemetery, and motorcade. He arrived at the church well before the family and his presence freed us from responsibility so we could spend time together and visit with guests. I would highly recommend Aria.