I never thought I would walk into a funeral home to plan a a funeral for my husband being so young. It was the most difficult and painful experience I have ever been through. Anthony “Tony” and his team put me at ease right away. I felt comforted by their amazing demeanor. I can’t explain it. It’s an experience. They knew what I wanted before I could say it. They looked out for my best interests and my husband’s arrangements in such a caring way that I will never ever forget. They were amazing from the beginning to the end. I highly recommend them for your loved one. We never know what to do in these situations. They make the process smooth and seamless. Thank you all. RH.

There are not enough stars available for their true rating. From the time you walking in to plan for your loved one it is like they are planning for their own loved one They are patient, thoughful, courteous, gentle and give you all the time you need. All staff members very professional. As they talking to you about your loved one they will know every detail to do in order for you to have a perfect day. From the gentleman driving the limos, opening the doors to Mathew not missing a beat of what needs to happen and then you have Paul and Ron they are the best. Our family can not thank them enough what they did for Roland Roux deceased 6-10-16.

13 dale street funeral home is attempting to force with $$$$$$$ and city of Chicopee Political connections... me... SSG Steve Gardner US Army OIF1 Combat Retired Veteran (19r Dale street neighbor) from my 32 year/owned property to make a Funeral Home Parking lot. Parking for phaneuf funeral home 13 dale st has been headache due to very small parking lot in back of their funeral home. for 32 years while out in yard at my 19r property lost people are wondering where to park for funeral home. give them directions to back of there business. Funeral director is using "dirty pool" to get his/their way. let me know what your thoughts are.