Our family has lost 3 very special people in the past 4 years. With each loss, the care and compassion the entire staff has shown has been amazing. We are blessed to have the Bozell family during these tough times.

I have said goodbye to many people here throughout the years, but recently experienced my first with the new ownership. Never have I seen such disrespect shown to a family because our memorial service happened to coincide with the Lapel town fair. Having to climb over a line of people sat in folding chairs, and a child’s train ride with one cart labeled “The End” and blocking the main entrance, wasn’t even the worst part. That ownership felt it was ok to push our family’s needs aside to provide their parking lot and entry to fair vendors WHILE OUR SERVICE WAS OCCURING was unacceptable. Visitors to the service didn’t even get to use the funeral home’s two parking lots. They allowed anyone to park there, which fair attendees quickly filled, causing many of our elderly visitors to walk from blocks away. These times are difficult enough for families without having the added challenge of finding and getting to the service. I am sad that this new ownership has chosen not to carry on the tradition of respect we all know well from prior ownership. I will remember this blatant disregard of our family’s needs when the time comes to have another service. And thanks to the new ownership, will likely not have the comfort of doing so in my home town. I would give zero stars if it were an option.

I first met Noah when he came to get my grandma when she passed away. He immediately made me and my grandma's husband feel comfortable, made us feel like we mattered and never rushed us. Upon making arrangements, we met with Todd and we knew then that we made the right choice. Everyone made sure we felt comfortable, they listened when we had questions and the always made sure we had an answer. I asked to do my grandma's makeup and Todd did not hesitate in answering yes, which really meant a lot to me. I could not have asked for a better group of individuals in caring for her. Thank you all for the support and resources you provide all of the families you come in contact with. You make losing a loved one easier.