We were so grateful for the way Chris and the entire staff at Rich & Thompson walked us through everything and provided excellent service. He allowed us to take our time, answered many questions, and attended to every detail. He kept us informed of our service options due to the weather, and delivered a perfect solution that met our needs. Such a compassionate team to help us through a very difficult time.

Brandi was extremely helpful when my father passed away unexpectedly. She walked me through the process of what we needed to do and I felt at ease with her guidance. I never felt rushed and always felt like I could take the extra time needed to figure things out. Thank you again for your compassion and professionalism in dealing with one of the hardest things I’ve been through.

I lost my husband very unexpectedly. I was very worried about having to go through a "used car" salesman pitch about buying this or that for his service and cremation services. The experience with Chris, Bobby, and the rest of the team at Rich & Thompson could not have been further from that. They were kind, gentle, compassionate, and real. Absolute professionals, but also understanding of the desires of our family. I will always recommend this team to anyone who is going through the death of a loved one.