$695 just to schlep some cold stiffs a few miles across town?? We as a society need to take a cold hard stance against predatorial practices against people when they’re in their most vulnerable state of mind.

Everyone showed compassion. Michelle was always on top of everything which made this process easier on my family. The attendants were very professional and courteous. My mom was in good hands.

My family and I had to make the final arrangements for our amazing mom. Although making all the decisions was difficult, D’Ann Alvarez (funeral director) was so helpful and kind. She was so understanding and sympathetic to the fact that we lost our mom. As I sat in the room with my Dad and 2 other sisters, I felt like D’Ann sincerely cared about us. At first she asked us what we wanted and expected for our mom. We made the arrangements, set the dates and times. After our first meeting I felt like we made the plans how mom wanted them. Since I was our family’s single point of contact, I was in constant contact with D’Ann. D’Ann’s professionalism and kindness was beyond what I expected from a funeral director. Every time I asked a question, D’Ann always responded. Thank you D’Ann, you are a blessing!!! On the 1st service day, I arrived at the earliest time for the immediate family. When I saw my mother in the casket (yes, it was difficult & emotional) she looked beautiful and perfect! The evening viewing service went as planned and the night time staff were professional and awesome. The next morning we had one more service and then to the interment service. I can look back at this time of sorrow and say everything went as planned, because the staff at Mission Funeral Home Serenity Chapel truly cared about my family. Thank you Mission Funeral Home Serenity Chapel for helping us to honor our mom. You all are a blessing. God Bless, The Acosta Family