I grew up in Kistler WV, but I moved away when I was 22 years old. My mother recently passed away, and I was not familiar with any of the funeral homes there. However, in searching around, Krantz McNeely Funeral Home was highly recommended to me. I took a chance on the recommendation, and chose Krantz McNeely Funeral Home to take care of my mom. I am extremely glad I did. From the initial phone call, the service I received was as if I was family. They did an excellent job of making my mom look natural, as though she was sleeping. Over the next few months, they ensured that all was well. By that, I mean they offered grief counseling. They offered to assist with any and all paperwork that needed to be filled out, and/or faxed to help complete the process of closing out final business matters. They were a wealth of knowledge which made my job easier in completing the necessary business transactions. We have lost many family members over the past five years, and I have met some funeral directors that were desensitized and lacked compassion to their clients pain, and needs. It was refreshing to find that at Krantz McNeely Funeral Home, their kindness, compassion, and sensitivity was genuine, and professionalism was second to none.

I have ordered flowers from here twice for funerals. I live in NC and this was the only flower shop with website that was offered. I placed an order online paid for what I thought I was getting and both times (years apart) was called a day or so later to find out they didn’t have what I wanted! They in fact had “no fresh flowers” so ok, replace it with something. I’ve already paid and the funeral was the next day!!! When they got it, what was replaced it was not worth what I paid!!! Disappointed

Our family has used this funeral home for as long as I can remember. They have always done a fantastic job and are very comforting. Thank you vicky for helping our family at our hardest time. Our family will always be grateful. I'm speaking for the whole brown - browning family.