I normally do not leave negative reviews, but I feel it's important in matters like this. The staff is friendly but not detail orientated. My father's last name was wrong on the documents, we had to get that corrected. At his viewing the coffin was missing the customized panel, that was an additional cost, we had to bring it to their attention to correct. My dad's body was crooked, and his clothing was oddly situated. There isn't a room for the family that offers any supplies (water, plastic ware, etc.) It's an emotional time saying good bye to a loved one and it was disappointing to see the lack of professionalism. Thankfully, we only had the viewing with them and my dad was shipped out of state and the new funeral home was able to prepare his body better and ultimately provide a beautiful service.

Many thanks to the staff of Keith D. Biglow Funeral Directors, Inc. for the well organized and highly professional way in which you handled the services and the burial of our daughter. Our daughter's passing was very difficult for everyone in our immediate and in our extended family; we are still struggling with all the emotions associated with her sudden death. Your staff did and outstanding job working with us through this very tough time. Kind regards.

I recently had my Aunt's service with Biglow and they did a good job with her. She was very pretty and her hair looked nice. They also did my mother ten years ago. There some small hiccups but overall they did an excellent job. The staff is nice and showed much love to the family. I was offered after care. That meant so much. Best regards CaTrina Alexander