I was a guest at the Hampton Inn next door that shares the parking lot with this establishment this last weekend, me and my friends were in town from Indiana for Ice Cream Cruise at I-29 Dragway/Raceway Park of the Midlands. I had a truck and lengthy car trailer (40 foot triple axle) parked over the weekend with plenty of parking out front of the hotel as I could not maneuver around the back especially if and when the lot was filled up. A lady from the funeral home did not like how I was parked and asked one of my friends, not me, the actual owner of the truck and trailer, if he could move my truck and trailer for a funeral service that afternoon. I was already parked on the hotel side, the far side of the parking lot away from the funeral home tucked up in the back corner as much as I could, and then while we were unloading the cars a guy comes out and asks another one of my friends, once again not me the actual owner despite being in near vicinity this time and saw the guy walking away after, how much longer until I will be moved. I'm sure the funeral home has accommodated trucks and trailers parked at/for the hotel before and never said anything to them. I felt that was rather inconsiderate of them on both encounters to not ask for the actual owner of the truck and trailer and then try to rush us on the second encounter. This incident is a major contributing factor as to why I may never use that hotel ever again. This incident is in my hotel review as well.

I am in several networking groups with Sarah. Her passion and attention to the needs of clients is above and beyond. I can highly recommend Sarah and the team at John A. Gentleman to take care of the details while you are focusing on what's important during an already difficult time.

Besides the fact that we were handed a price list before we got through the door, they screwed up the 21 gun salute for a 31 yr Air Force Vet. Worst customer service ever... Thanks Brian!