I went to Jay B Smith to plan a visitation for my brother who had recently died. The Manager provided excellent assistance in explaining available services and costs. He was sympathetic and very patient. When the day of the visitation arrived, not all that was planned actually occurred. It was not enough to be upsetting but it was disappointing.

Josh is simply incredible. The entire team took our family and made sure that we were comfortable with every step. Such compassion, so gentle, blessed to have that in such an important and traumatic time. Grateful forever to the entire team. Thank you for cradling us in love.

Nikki was our funeral director while making arrangements for my dad. She was courteous, caring and above all professional. She took her time explaining everything and was patient with us during this difficult time. The entire service and burial ran smoothly. We couldn’t have asked for a better experience. Thank you Nikki for caring for our family, as if it were your own. You truly brought us peace and comfort in our darkest hour.