I had never had to do this before. Lisa was a great help and comfort. The minute I called and told her me mom had passed away she found out where she was and sent her personnel to get her. Had a meeting that afternoon with her. We went over the details and asked if I had a Pastor in mind. We aren't very religious so we didn't. She recommend one and couldn't have asked for someone better (Pastor Steve). It was nice to know whatever questions I had she was available to answer at anytime. Very Professional at all times. Went to drop off moms cloths and asked her if she wanted coffee. She declined and told me "It my time to take care of you". They did a great job with mom. Service was very beautiful. Thanks for all you did for us. Scott Luba