The staff at Green Street Mortuary were very friendly, efficient and knowledgeable during the lost of my loved ones. Also, they treated me as a family member and they showed great compassion for me. Lena Wong, the Pre-Planning Advisor lead me through the step-by-step process as to what needed to be done after the lost and finally, to the final resting place of the loved one with dignity and respect.

Mr. Horse and his staff took good care of us. Though my brother lived in California, it was his wish to rest with our family in Pennsylvania, and I was making arrangements from Maryland. Mr. Horse guided me through all the steps, and was incredibly kind. This was a tough loss and he made it easier. I am very grateful.

One of the worst experiences for me and my family. The rude lady funeral coordinator asked us if we would like to speak during the viewing and then just rushed us through the whole thing. She asked one of the uncles if he would like to speak before the service in Chinese and he said yes. As soon as we finished the first speech she asked more people to come up. One more family member came up and said her piece then the director came up and just showed the map and moved us before our uncle could speak to everyone. Sure, they followed the Buddhist traditions but also rushed us through incense, bowing, and paying our respects. During a very emotional time, this felt inappropriate. Decent private security escorted us to Hoy Sun Memorial Cemetery. The coordinator also left super early during the actual burial and rushed us through that too. We finished the whole thing extremely earlier than expected and threw off the schedule. As a funeral director, I expect that you can communicate clearly on what is happening, if we are off schedule, and what to do in the meantime/what is currently going on. Throughout the whole experience, the lady even got my dad's name wrong every single time when calling him to pay respects to Grandad. It felt tonedeaf and disrespectful. I would not recommend them and felt like their motto of "Dignity" was a sham.