I recently attended a wake for a beloved family friend at Gibbons Funeral Home, and while the event was intended to be a somber occasion for grieving loved ones, I couldn't help but notice the staff's unsettling and unprofessional behavior. As friends and family brought in food for the grieving family, the employees appeared more interested in helping themselves to the offerings than attending to the needs of those present. Before the family could even have a chance to eat, the staff members were filling their plates and returning for seconds, leaving the mourning relatives to pick at the scraps. When a family member politely addressed the issue with one of the workers, they were met with a rude and dismissive response. The employee displayed an utter lack of compassion and respect for the grieving family, shrugging off their concerns and justifying their actions by claiming that other funerals allow them to partake in the provided food. As if this behavior wasn't distasteful enough, I also couldn't help but question the intentions behind their practice of collecting sympathy cards throughout the event. While it may have been an innocent gesture, given their questionable actions, I couldn't shake the suspicion that they might be searching for any potential money or gifts. Furthermore, I found it incredibly tacky that the funeral flags they placed on cars for the procession were emblazoned with the funeral home's name in bright orange and black. It seemed more like a marketing ploy than a show of respect for the deceased. In conclusion, my experience at Gibbons Funeral Home left me feeling disheartened and disappointed. The staff's behavior was not only unprofessional but also displayed a lack of empathy for the grieving family. Their actions overshadowed what should have been a time for remembrance and support, leaving a distasteful impression on everyone involved.

I experienced a loss in my family and had to contact Gibbons Funeral Home about 10:00 one evening to help assist with everything. Marya was extremely accommodating throughout the whole process. We met the next day and she was compassionate and very detail oriented. I had specific questions and concerns and she made sure to address or get answers for every single one of my questions. I could not be happier with how everything transpired. I was not expecting to have to organize a visitation and thankful Marya made it easy for me. The building was beautiful and my loved one was well taken care of. Thank you for all of your help Marya. You are a blessing.

Working with Marya was a pleasant experience during a very difficult time. She was very efficient, but yet very kind. We were so very grateful for her guidance and comfort. The funeral home space was also very nice. The second space for snacks, and a younger kid hang out was perfect. Would highly recommend Gibbons Funeral home in Elmhurst.