My family and I were very pleased with the services of Estep Brothers, we were treated with Dignity, Respect and consideration. Mr. Estep and his staff remain professional at all times and gave us all of the privacy that we need. Thank you to Mr Jonathan and Mr. Donald Green Jr. you both did a great job of assisting us with making the right choice for our families member Mr Timothy Jackson. 🥰🥰🥰

I would have loved to give more stars but unfortunately, Mr. Johnathan has made me lower my score. Recently, my mom passed away and my family has used Estep Funeral Home because we have had a great experience with them in the past. They did a wonderful job on my mom making her look so beautiful and peaceful. Everyone there were very nice, sympathetic, and professional. However, there were some confusion with the insurance policy (because Johnathan for some reason could not get the policy numbers correct no matter how many times it was given to him through email or verbally). Eventually, everything cleared up and the funeral home was paid. But during that time he was unprofessional with my family member who was helping me with the funeral arrangements and dealing with the policy. My family member decided to leave a review about their experience dealing with him and of course it was not a good one. Today, while I am still grieving the passing of my mother, Johnathan called me to question me about the review that my family had given and was very rude, unprofessional, and nasty. It's one thing to call to see what the problem was, how things could have been handled differently, or to just apologize, but to call and be nasty and rude about it and even threaten to respond back to review with a negative comment of your own is downright unprofessional. And from what I see there are other bad reviews here as well as on yelp. My mother is gone, and you are calling her grieving daughter about a review? Are you serious? By you making that call has cause more harm than good. The next time you decide to call a grieving family stop and think first about how that call can affect then and your business.

I would like to thank Estep Brothers for there fantastic job. They was very patient, considerate compassion with us. Jonathan was very nice to deal with and a special thanks to Donald green.