Choosing a funeral home can be a daunting task, especially during times of grief and loss. However, our family experience with Dalcamo Funeral Home was nothing short of exceptional, and I feel compelled to share my gratitude through this review. From the moment we walked through their doors, we were met with warmth and empathy. The staff at Dalcamo Funeral Home demonstrated a level of compassion and professionalism that eased the burden of making arrangements during such a difficult time. They listened attentively to our needs and concerns, offering guidance and support every step of the way. One aspect that particularly stood out to us was their attention to detail. Every aspect of the service was handled with precision and care, ensuring that every detail was taken care of to honor the memory of our dad. Whether it was organizing the viewing, arranging floral tributes, or coordinating the logistics of the service, (which included a military presentation). They went above and beyond to ensure that everything was executed flawlessly. In addition to their exceptional service, I was also impressed by the level of transparency and honesty displayed by the staff at Dalcamo Funeral Home. They were upfront about all costs and options, ensuring that we had a clear understanding of the financial aspects of the arrangements without any hidden surprises. Our family cannot thank you enough! According to my mother-in-law, you are now part of the family! Stacy T.

Pros: - Location proximity to the city - Good size parking lot - Immediate scheduling availability for an unexpected death - Nice room ambiance with privacy -TV provided for photo slideshow Cons: - No speaker system, not even a basic one. That means if you have more than 30 people and need to stand more than 20 feet away from the speaker, you won’t be able to hear anything. - Visitation hours were set for 3pm to 8pm. However, the night of, the staff said the food area downstairs is closing at 7pm and no food is allowed upstairs. We were so confused and scrambled to put the food away while there was another hour of visitation left. Many helpers went without refreshments because of that. What? - The morning of the service, we set out the refreshments again since we had so much left over. Without communicating to us, they packed everything up and said we were not allowed to use that area anymore. - Our sister was 42. She didn’t have white hair when we said goodbye to her on Monday. When we saw her at the funeral home on Friday (four days later), her hair had prominent white patches, making her look much older than she was. We asked the staff if they could please help turn the hair black (use mascara? dye? paint?) and he ARGUED with us, saying it is what it is. At the end, he said he’ll see what he could do and it only improved minimally. - White gloves were NOT provided for pallbearers. They also had to actually lift the 400lb+ casket down a few steps. - The person leading the pallbearers down the hallway at the cemetery was practically speed-walking. The pallbearers were told to “keep up.” What the heck? - At the cemetery, we wanted to spend a few minutes saying goodbye to our sister but we were told to quickly walk by the coffin and exit to our cars. Our entire group had less than five minutes inside the cemetery. We didn’t get to put flowers on her coffin let alone spending a private moment with her. Conclusion: We felt rushed every step of the way. The general impression we had was that the staffs at Dalcamo wanted to get the job over with. If you can’t empathize with our grief, maybe don’t work in this industry anymore. One of the staff was wearing a pretty orange-peach top like it’s just another day at the office. Complete disrespect and disastrous communication, ruining all the most important moments for us. Will not work with them again.

Great Family Owned Funeral Home that provide interment services with respect and dignity. Phillip and staff were extremely gracious and helpful throughout the service for my dad. We discussed arrangements and everything was done specifically to our requests. Phillip was on top of things asking questions regarding so many little details that I had missed. There were things we did not know how to do and the Dalcamo staff was very helpful in guiding us and explaining what we need to do. When we had an overflow of visitors, they were bringing out chairs immediately. It was a seemless process where my family did not have to worry about funeral things during our time of grief.