My younger brother unexpectedly passed at 31 after living on his own in Manhattan. He moved from our hometown of Chicago 6 years ago. We didn’t know how to proceed in an unfamiliar city. I cold-call funeral homes, and that set the path for our family’s closure. Crestwood’s professional courtesy and sincerity were immediately apparent. They took my dad and me through the process at our own pace, step-by-step, so we understood how to navigate the city’s bureaucracy, contact estate planners, and finally setup a private ceremony. Crestwood had the patience to work with us while my mother was on the phone back home, certainly giving her a hand in the decision making progress. My mom flew in a week after the death. Crestwood opened its doors to her a day ahead of the service, an unexpected but welcome gesture. Looking back, this set them apart and softened the sharp pains of a difficult situation. No surprises, no shocks, just smooth. Not sure if we could have done any better.

After losing my mother to COVID-19 and dozens of calls looking for a reputable funeral service, Crestwood was a godsend. Making arrangements from 250 miles away is difficult enough. Gregory Zannitto and the team a Crestwood were accessible, professional and provided must needed reassurance during an exceptionally painful time. My family will always be grateful.

My dad's unfortunate passing in NYC, came at a time of Quarantine and I was not able to be by his side. With so much going on, it was very difficult to find a Funeral Home period. I was so fortunate to have come across Crestwood and their wonderful and professional staff. Since I live in Florida, and could not attend my dad's funeral, they took care of all my request and even took pictures for me. I put my trust in them and they did not disappoint. I am very grateful and would recommend them in a heartbeat! Thank you Crestwood!!