The Gregg family wishes to thank Steve Snow and his team for the outstanding care they have extended to our family during the process of laying our mother to rest. We requested some things that were slightly different and they were able to accommodate every request with kindness. I would totally recommend and use them again myself if the need were to present itself. Thank you Steve and team.

I wish I could give this place 0 stars. Worst experience of our entire families life during an unexpected passing. Our family have used their service for over 75 years and will not be returning. In all honesty I have waited to post this for some of the anger and hurt to settle. I feel as a community member I need to share the experience of mine and my sister with Cox and Needham funeral home. During the whole funeral planning process we were hounded for payment before the service even after supplying them with signed documentation and policy numbers for life insurance to be used for her service. The funeral director, Steve Snow, went as far as to call 45 minutes before the last time we would see our mom and the start of the service to state if we did not bring the all money before the service it would simply not be held. I’ve never been so hurt in my entire life. I imagine we were singled out due to our young age. Fortunately, my mom always told me to save for a rainy day and paying for her service out of pocket was not an issue. It is sad we were forced to do that as she had policies in place to prevent this, but Cox and Needham did not do their job on ensuring the payment and forcing us to instead deal with the ramification of their decisions not to have any professionalism. I caution any and everyone dealing with death of a loved one to avoid this funeral home as to them it is not about the loss, but the money. In reality, death should teach you one principle all the money in the world will never save you from death or bring back a loved one. This funeral home is heartless and provided our family with no peace. They did not even have the decency to provide us with pamphlets that held the correct name and dates of the service. Please avoid this place if you would like to feel any version of peace in the event of someone passing. People should know the truth before using this funeral home service. Edited to add: This place finally had the decency to respond 8 months later, but had no problem calling 45 minutes before a funeral service for a lump sum of money from a grieving daughter. I would be so ashamed. God bless this place and the families that have to deal with them. Luke 6:31

We, Van and Cindy Dearmin want to express our gratitude to Cox-Needham Funeral Home. They have taken care of our families for years with great respect and love. Steve Snow assisted the Reid family with my son 26 years ago, my dad in ‘99 and just recently my mother in December 2021. Steve also took care of Van’s parents, his wife and his father-in-law. No one could have treated us any better. To talk to Steve is like talking to your best friend or a family member. You just know he has your best interests at heart. He is the reason we use Cox-Needham. Steve’s honesty, professionalism and knowledge, and his dedication to the families he serves are what makes this funeral home a great choice. Cindy Reid Dearmin