Cage was wonderful, when I had my mom services in 2015 and also, I had my son there in 2019, tragically due to his unexpected death at the age of 42. Again exceptional service. Even after the services, A written condolences was sent after their funerals and a small momental sent thanking me again for using them for taking care of my love ones needs, at such a devastating time. However, when my dad died in 2023, I did not receive the superb service and care pervious provided. I don't know if it was because the founder Mr.Cage, who I personally knew thru my friend who was his relative and also, I was from his hometown of Joliet Illinois. He was a magnificent man and was a classy gentleman. It took me awhile to post this review because when you grieve you are in a state of sadness and numb.They didn't check that my music was provided with a checklist or call, as previously done to make sure all was in order. I was recovering from recent breast cancer surgery and follow up and the needed assistance I was provided before was lacking this time. They still are one of the best funeral home, in Chicago just disappointing for me this time.

Cage Memorial Chapel was absolutely wonderful in assisting my mom and I with the funeral arrangements for our loved one. From the time we entered Cage facility we were greeted by Mr. Augustus Cage with a warm smile and gave his condolences. He also talked with us and had a wonderful sense of humor. Through the process, the funeral director, Mrs. Diane Moseley, was very comforting and she went through the process with us thoroughly. Any questions that we had she was very knowledgeable in answering them. Mrs. Moseley even assisted us in some documentations that we needed to close out our loved one's personal business with no hesitation. Cage Memorial Chapel fulfilled the wishes of our beloved loved one and went beyond what we expected. We were absolutely pleased with everything.

Cage Memorial Chapel is a phenomenal funeral home from beginning of the process to completion. Owners Roland & Bethany Criswell paid attention to every detail, guiding us with compassion, a listening ear, and assurance that everything was going to be handled for my family. The facility is pristine, decorated beautifully, and staff are all in place for you. A Business ran on excellence and compassion! Cage Memorial has become our preferred family funeral home.