Boyd’s did not run the obituary our family submitted in the paper, and instead ran a very basic short obit. When we inquired about this they were very apologetic and gave us the option of running it the following week (after the services) for free or taking what we should have paid for the obituary we submitted off of the total. We felt this was fair and opted to run it the following week for free. When it came time to pay the bill they went back on their word, stating they could not afford to absorb that $1000 as their business was not doing well. It’s no surprise it’s not doing well if this is how they treat their clients. So disappointed in their lack of professionalism and ethics. Will never use again and do not recommend.

My mother-in-law and many of her church friends were on a prepaid funeral plan in which Boyd's was the servicing provider. After contacting them for a month about setting up services while she was in hospice care out of state they never returned phone calls and only days before her passing did they contact us and were "friendly" but not at all helpful. We ended up having to use another provider in the area who genuinely cared about getting her services planned. Boyd's did not seem like a very ethical or empathetic company. I would not recommend them under any circumstances.

Staci at Boyd’s Funeral Home recently helped us preplan a funeral for our father. She was so helpful and kind. I would highly recommend her and this business to anyone in the area needing these services.