Sadly, my aunt passed away suddenly and very unexpectedly and Ballard Mortuary provided the services that we needed. We initially reached out to another funeral home that not only failed to respond to an on line inquiry, but they also failed to return a call. Ballard was quick to respond, and took the time to explain what is going on with current cremation delays and why. That was very much appreciated. Though we weren’t in need of extensive services, what we did want and need, Ballard was thorough and caring in getting things done.

I am deeply displeased at the services provided by Ballard funeral home. I agree with previous reviews that this company is unprofessional, unethical, and indecent. They managed the funerary rites of the matriarch of our family. The night prior to the funeral, a family viewing was scheduled for 6PM. The owner/director allowed approximately 20 minutes for all of us to view the body in pairs then kicked us out, literally saying, "Y'all gotta get out so I can go eat leftovers." The next day he made crass jokes the entire day, completing ignoring the grieving taking place at the church. The most egregious act being him stopping, with our relative's body in the hearse, at a 7Eleven on the way to the cemetery to get a free hot dog....all while the family processed in our vehicles behind him to the cemetery!! He then returned to the church with us to get another free meal, going so far as to ask the church members if he had to wait for the family to eat first. I assume older people embody a certain wisdom and elegance. Not Ballard. My family and I have never been so disrespected at such a vulnerable time. If you care about respect for your loved ones, your grieving process, and your sanity during such vulnerable times stay far, far away from this company. If I could give negative stars I would. I am grateful for those who had positive experiences. Unfortunately that was not the case for our family.

Do Not Use This Mortuary. Mr. Ballard was very unprofessional in the way he handled a family member’s viewing. Instead of making a peaceful experience for us to say goodbye to our loved ones he felt it was more about himself and the Ballard show and was very inappropriate in what he said and touching of guests. Would not recommend using this business.