For your family to have closure and good customer service. JULIE is amazing and does a great job guiding you thru process. Thank you. They are the only ones that my family will go thru because they are family owned and treat you like family. They also have the best price and quality. She even remembered my family almost two years after our family member was cremated due to the story my mom told about phoenix lights and my dad, they are awesome. Thank you everyone at this place for making my dads cremation easy and peaceful.

The first thing I want to share is that the staff was very helpful in making the arrangements and letting us pick up on a day that they were closed. We too, looked at reviews before choosing. The disheartening thing is the way our viewing was handled. The viewing area is by no means adequate or private. The front desk and employees sat in the same room while we had distressed family members in tears and disbelief that my son was gone. The ladies continued to type on keyboards and move around, it was distracting and it felt, disrespectful. The room had closets open and stretchers viewable, boxes and things stacked around the room. The cover that was placed on my son was tattered and a blue material that was very well used and not appropriate. There was nothing comforting there at all. There were used water bottles on the tables and trash left behind. No music, nothing to mask the smells that went straight to my heart when I was close to my son. Upon returning to get my sons ashes they were brought into this same room again, while another family was viewing and in the center of the room. The lady walked over to a counter behind the decedent and gathered the box of ashes for my daughter and my sons father. The other family was in dismay at this, as was my daughter. She kept apologizing to the family for the intrusion. The room is quite old and there was just absolutely nothing about this experience that I can recommend. It was all very sad. Professionalism at a time like this would have been appreciated. We all left feeling very uneasy and sad that my son was placed in their care. Kristy was very sweet and very helpful and that is my only kind comment. The two woman that typed and texted through our viewing and sadness have no idea how disrespected we felt. I will, we will never forget this. Not recommended.

I worked with them to drop off a DNA test kit for a relative. They were able to do a DNA test with a SWAB, the HomeDNA kit. They were very nice regarding all aspects.