I live in Florida and my grandpa passed away down here with me. Thankfully he set up an insurance policy with Alden Funeral Home years and years ago that covered everything in which we were going to transfer to Florida when the time came but the Florida funeral home wasn’t being cooperative. Brad stepped in and handled everything with the Florida funeral home and made it possible for me to have my grandpa transported back to be buried next to my grandma and father. He went above and beyond my expectations. They were amazing and I couldn’t of asked for a better experience. He made this difficult time easy.

I was warned about this funeral home, that it couldn't be trusted and went against that warning and found out first hand that I should've listened. If you value your loved ones do yourself a favor and find another funeral home. I released my sons remains to this this place for cremation. Jeff himself noted on the paperwork that I and I alone would pick up my sons ashes, I refused to sign the paperwork until it was noted and made VERY CLEAR that under no circumstances was anyone but myself to pick up his remains. Jeff himself even stated that my ex wanted no remains, then and only then did I sign to have his body released here. There were to be 3 urns, 2 of them supplied by myself and the third the burial box from the crematorium. one for his son, one for myself and the third was to go to his grandmother for burial as she is big on memorial day and decorating family graves. Imagine my surprise that when I went to pick up his ashes, that my ex wife had called a week earlier and changed things. I never received a call or email or any communication stating this from anyone at the funeral home so imagine my shock when I found out they went completely against EVERYTHING we agreed on and the notes on the paperwork I signed. Burying a loved one is hard enough, but when its your son, this made things so much worse. His grandmother was devastated and now we will have to make other arrangements. I would never recommend this funeral home to anyone and will never consider it for future family funerals. I found out first hand they cant be trusted and regret not listening when I was warned. I highly recommend finding another facility if your considering here.

When my grandma passed, my mom and her siblings worked with Alden-Harrington Funeral Home, and they were so nice to all of us. It's a frustrating process, what all you have to go through, but they made it easy, and allowed everyone to take their time, and was very patient with questions. We worked with Brad Harrington, who was super sweet, and probably one of the best funeral directors I've ever worked with. I work at a church, and work with many different funeral home directors. Brad definitely stood out among the others to me. He was just so professional and so kind, it felt like we were old friends. They put together a little video slideshow with pictures of my grandma at no extra cost. It was very beautiful.